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Thursday, September 10Thursday, September 10
British Transport Minister Heidi Alexander ordered an independent review into a major air traffic control system failure that disrupted thousands of flights across the UK on Tuesday. The outage, which affected National Air Traffic Services, led to around 2,000 cancellations over two days, stranding hundreds of thousands of passengers.
Alexander told Parliament the failure was not caused by a cyberattack but added, “I do not believe this issue was unavoidable.” She tasked the Civil Aviation Authority with conducting the review, which will report in six months. The government also gave NATS CEO Martin Rolfe one week to investigate the root cause. A NATS spokeswoman said the issue involved the flight data system, not the same problem as a 2023 shutdown.
Aviation analytics firm Cirium confirmed 2,000 flights to and from UK airports were affected, with 30% of departures grounded on Tuesday and 5% on Wednesday. Ryanair CEO Michael O’Leary called the outage “an absolute rerun” of the 2023 incident and reiterated calls for Rolfe’s resignation. The CAA stated passengers would not be entitled to compensation as the disruption likely qualifies as an “extraordinary circumstance,” though airlines must still offer refunds or rebooking.
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