London's Gatwick Airport experienced a significant water supply disruption on Sunday, July 26, 2026, due to a power outage at a local water treatment facility. The incident caused widespread issues, including non-functional toilets and the closure of restaurants and bars. By Sunday afternoon, the water treatment facility was back online, but it took several hours for the water supply to return to normal.
The disruption began around 11 am on Sunday, affecting both the North and South terminals at Gatwick, Britain's second-busiest airport. Passengers reported that toilets were not flushing, and there was no water available for handwashing or filling water bottles. As a result, many restaurants and bars were forced to close.
In response to the situation, airport staff distributed bottled water to passengers and staff. Gatwick Airport issued a statement on social media, saying, "We recognise the inconvenience caused by today’s water shortage, following an issue at the Bough Beech Water Treatment Works that has impacted the local area. Since becoming aware of the issue, we have been working closely with @SESWater and our airport partners to help minimise…"
According to SES Water, the power outage at the Bough Beech Water Treatment Works, located about 23 kilometers from the airport, caused complications that led to low water pressure and temporary loss of supply for some customers, including the airport. The company stated on social media, "Due to a number of complications caused by a power outage at our Bough Beech Water Treatment Works, some customers are experiencing low water pressure or a temporary loss of supply. We are working to overcome those complications and return the…"
By Sunday evening, Gatwick Airport reported that water pressure was beginning to return to normal, and teams were working to reopen the restrooms. However, some passengers reported that they had not received any announcements about the water shortage and had not seen bottled water being distributed, despite the airport's assurances.
Passengers at Gatwick reported long lines at the restrooms and a strong sewage odor due to the non-functional toilets. The disruption affected both the North and South terminals at Gatwick. The airport is the second busiest in the UK after Heathrow, with 42.8 million passengers passing through in the previous year, compared to around 17 million at Helsinki-Vantaa airport.
Gatwick Airport apologized for the inconvenience caused by the water shortage and thanked passengers for their patience. The airport also thanked its staff and partners for their efforts in managing the situation.
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